Returns & Exchanges


Returns & Exchanges
We accept returns or exchanges on unused candles within 15 days of receiving your order. Contact us using your order confirmation email with your request. Please mail items to: 
LUMADESSA  
Att: (Returns or Exchange)
269 Commercial Street. 3F
Portland, ME 04101
Once receiving your package, we will inspect it within two business days to see if they are in good condition. After the inspection, we will refund or exchange the items if they are good condition. Refunds take up to seven business to deposit to your card. Exchanges take two to three business days to ship out.
Any additional question, please feel free to email us at info@lumadessa.com.